Who’s where.
Who gets in.
What’s handled.
Tickets
Zone bundles, test or free checkout, whole-ticket refunds.
Gates
Authorised stations, entry and exit, wrong-zone checks.
Venue
A published map with routes that respect who can go where.
Crew
Shifts, departments and one task at a time per person.
Incidents
Reports, triage, assignment and a history of what was done.
Your ticket, your route, someone to call.
Buy your ticket in the app and carry it as a QR code. Find the way to any stage or exit your ticket allows, including step-free routes where the venue has them. If something’s wrong, send a report and follow what happens to it.
If you’re running it, you need the whole board.
Control room: reports, tasks and crew on one map, with a table when the map is too busy, and the time of the last update always on show.
Venue editor: draw zones, barriers, gates and paths, check them, then publish a version that routes and access rules can rely on.
One app for your crew: go on duty, accept a task, follow a route they’re allowed to take, and scan at gates they’re authorised for.